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Privacy Policy

At Norydexo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, place an order, or communicate with us.

By using the Norydexo website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Order and payment details

  • Purchase history

  • Customer account information

  • Messages sent to our support team

  • IP address

  • Browser, device, and operating system information

  • Website usage and browsing activity

  • Cookie and analytics data

2. How We Collect Information

We collect information through several methods, including:

  • Information you provide when placing an order, creating an account, contacting us, or subscribing to updates.

  • Information collected automatically through cookies and similar technologies while you browse our website.

  • Information received from trusted service providers involved in payment processing, shipping, fraud prevention, and website operations.

3. How We Use Your Information

Your personal information may be used to:

  • Process and fulfill orders.

  • Deliver purchased products.

  • Process payments securely.

  • Respond to customer service requests.

  • Manage your customer account.

  • Improve our website and shopping experience.

  • Detect and prevent fraud.

  • Meet legal and regulatory obligations.

  • Send promotional emails where permitted or where you have provided consent.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal grounds:

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests.

  • Your consent, where required.

5. Sharing Personal Information

We share personal information only when necessary with trusted partners such as:

  • Payment providers

  • Shipping and delivery companies

  • Website hosting providers

  • Analytics and technology providers

  • Professional advisers

  • Government authorities where legally required

Norydexo does not sell or rent your personal information to third parties for their own marketing purposes.

6. Website Platform

The Norydexo online store operates on the Wix platform.

Information submitted through our website may be securely processed and stored within Wix's infrastructure, which applies appropriate security measures designed to protect personal data.

7. Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions correctly.

  • Remember user preferences.

  • Measure website performance.

  • Improve functionality and security.

  • Enhance your browsing experience.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete purchases and deliveries.

  • Provide customer support.

  • Maintain business records.

  • Comply with legal, tax, and accounting requirements.

  • Resolve disputes.

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

9. Data Security

We implement appropriate technical and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

While we continuously improve our security measures, no online system can guarantee absolute security.

10. Your Rights

Where permitted by applicable privacy laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Restrict or object to certain processing activities.

  • Receive your information in a portable format.

  • Withdraw consent where processing relies on consent.

Requests may be submitted using the contact details provided below.

11. Marketing Communications

If you subscribe to receive promotional emails from Norydexo, you may unsubscribe at any time using the link included in our emails or by contacting us directly.

Please note that order confirmations and other service-related communications will still be sent when necessary.

12. Children's Privacy

Our website is intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it promptly.

13. International Transfers

Where necessary, your information may be processed or stored outside your country of residence.

Whenever international transfers occur, suitable safeguards are implemented to protect your personal information in accordance with applicable data protection laws.

14. External Websites

Our website may contain links to third-party websites.

Norydexo is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.

Any revised version becomes effective immediately upon publication on this page. We encourage visitors to review this policy periodically.

16. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Website: Norydexo

Owner: Wojciech Tadeusz Bieniaszczyk

KvK Number: 83432724

Business Address:
Schumannstraat 20
5654 PH Eindhoven
Netherlands

Email: support@norydexo.com

Telephone: +31 6 1968 4573

By using the Norydexo website, you acknowledge that you have read, understood, and accepted this Privacy Policy.

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