Shipping & Delivery Policy
At Norydexo, we strive to ensure your order reaches you safely and without unnecessary delays. This Shipping & Delivery Policy outlines how we process orders, estimated delivery timeframes, and important shipping information.
Order Processing
After your order is successfully placed and payment has been verified, our team begins preparing your items for dispatch.
Orders are typically processed within 1–3 business days. During holidays, seasonal demand, or promotional events, processing may take slightly longer.
Once your package has been shipped, you will receive a confirmation email. Tracking details will be provided whenever they are available from the shipping carrier.
Delivery Areas
Norydexo ships to selected countries across Europe.
Available shipping destinations and delivery methods are automatically displayed during checkout based on your shipping address.
Estimated Delivery Times
Estimated delivery begins once your order has been dispatched.
-
Netherlands: 2–5 business days
-
Belgium: 2–5 business days
-
Germany: 3–7 business days
-
Other European destinations: 4–10 business days
These delivery estimates are provided as a guideline only and may vary due to courier operations, customs inspections, severe weather, public holidays, or other factors beyond our control.
Shipping Fees
Shipping costs are calculated automatically during checkout and may depend on:
-
Delivery location
-
Order value
-
Package dimensions and weight
-
Selected shipping method
The total shipping charge will always be displayed before you complete your purchase.
From time to time, Norydexo may offer promotional shipping discounts or free delivery on qualifying orders.
Tracking Your Order
If tracking is available for your shipment, you will receive an email containing your tracking number after your order has been dispatched.
You can use this information to monitor your package until delivery.
Delivery Details
Please verify that your shipping information is accurate before completing your order.
Incorrect or incomplete delivery details may result in:
-
Delivery delays
-
Returned shipments
-
Additional delivery charges for reshipment
Norydexo cannot accept responsibility for delivery issues caused by incorrect information provided during checkout.
Shipping Delays
Although we work with reliable delivery partners, occasional delays may occur due to circumstances outside our control.
If your order has not arrived within the expected delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and assist you as quickly as possible.
Lost or Damaged Orders
If your package is lost in transit or arrives damaged, please contact our customer support team promptly.
To help us resolve the issue, please include:
-
Your order number
-
A brief description of the problem
-
Photos of the damaged item and packaging (if applicable)
After reviewing the situation with the shipping provider, we will determine an appropriate solution, which may include a replacement, refund, or another suitable remedy where applicable.
Contact Us
If you have any questions about shipping or your order, please contact us.
Website: Norydexo
Owner: Wojciech Tadeusz Bieniaszczyk
KvK Number: 83432724
Business Address:
Schumannstraat 20
5654 PH Eindhoven
Netherlands
Email: support@norydexo.com
Telephone: +31 6 1968 4573
Thank you for choosing Norydexo. We appreciate your trust and are committed to delivering stylish home décor with dependable service and a smooth shopping experience.